Parents are encouraged to contact school if they are concerned about anything to do with their child’s progress or wellbeing. The school reception is open during term time from 8.00am to 4.30pm (4.15pm on Fridays), although we request that non-urgent calls are made after 9am. The school number is 01423 866061.
Key staff contacts for enquiries on particular issues include:
|Enquiries regarding your child||Relevant Learning Manager, Pastoral Officer or Tutor|
|Safeguarding and Admissions Procedures||Mrs H Handley|
|Curriculum and reports||Learning Manager responsible for your child´s year group|
|Special Educational Needs Co-ordinator||Miss A Jones|
|Careers & work experience||Mrs L Hazelton (Careers Co-ordinator)|
|Exams||Mrs L Smith (Exams Manager)|
|Sixth Form general issues||Mr J O´Hara (Director of Sixth Form)|
The Governors have approved a complaints procedure which is available on request at the school. In the first instance any parent who has a complaint which has not been resolved by the appropriate member of staff should contact the Head. The Local Authority has established a procedure for dealing with complaints where a matter has not been resolved at the school. Copies of this policy are available at the school.